1. Where is Glad Hotel Mapo located?
At 92 Mapo-daero, Mapo-gu, Seoul 04168, South Korea — just minutes from Mapo Station (Lines 5 & 6) and steps from Hongdae’s vibrant streets.

2. How do I make a reservation?
Book online via our official website or call +82-2-21975000 for direct assistance.

3. What’s the closest subway station?
Mapo Station (Line 5 & 6) — a 5–8 minute walk away.

4. Is there free Wi-Fi?
Yes! High-speed Wi-Fi is complimentary throughout the hotel, including rooms and public areas.

5. Do you offer airport transfers?
We don’t provide shuttle service, but we can help arrange taxis or limousine buses to/from Incheon/Gimpo Airport.

6. What time is check-in and check-out?
Check-in: 3:00 PM | Check-out: 12:00 PM (Early check-in/late check-out subject to availability).

7. Are pets allowed?
Unfortunately, we do not allow pets for hygiene and comfort reasons.

8. Is breakfast included?
Breakfast is available for purchase at our on-site restaurant — options include Korean and Western-style meals.

9. Do you have a meeting room or business center?
Yes! We offer a private meeting room with AV equipment and a 24/7 business center with printing services.

10. Can I store my luggage before check-in or after check-out?
Absolutely — complimentary luggage storage is available at the front desk.

11. Is parking available?
Limited on-site parking is available on a first-come, first-served basis. Advance reservation recommended.

12. Are there restaurants nearby?
Yes — dozens of cafes, street food stalls, and fine dining spots are within walking distance, especially around Hongdae.

13. Is the hotel suitable for families?
Yes — many guests travel with children. Extra beds or cribs may be available upon request (subject to availability).

14. Do you offer laundry or dry cleaning?
We partner with a local laundry service — drop-off and pickup available at the front desk.

15. Is there a gym or pool?
Currently, we do not have a fitness center or swimming pool, but nearby gyms and parks are easily accessible.

16. Can I pay with credit card?
Yes — we accept Visa, Mastercard, American Express, JCB, and UnionPay.

17. Is there a 24-hour front desk?
Yes — our multilingual staff is available around the clock to assist with any requests.

18. What languages do your staff speak?
English, Korean, and basic Japanese/Chinese — perfect for international travelers.

19. Are there any tourist attractions nearby?
Yes! Hongdae Shopping Street, World Cup Park, Han River Park, and DMC (Digital Media City) are all within 10–15 minutes.

20. How do I contact customer service?
Call +82-2-21975000 or visit gladhotelmapo.com/contact-us for inquiries, bookings, or special requests.

Planning your Seoul trip? Glad Hotel Mapo makes it easy — smart location, seamless service, and authentic Korean hospitality await.